What Does Track Do?

Track is a simple-to-use yet powerful tool for tracking maintenance tasks. In fact, it can log tasks for any departments of your choice. The colour-coded dashboard gives you a complete overview of the state of play – just click any of the numbers to view the related jobs.

With Track, nothing gets missed and everyone sees the same info, live in real-time. Reception enters a job, maintenance gets on it, and those who need to keep an eye on things can always see its progress. Track is as much a communication tool as it is a task sheet.

And all of this can be done from any device, anywhere. Mobilise your team where they need to be, safe in the knowledge all the information they need is in the palm of their hand.

Job Tracking

• Track stages from entered, to in progress, to completed
• Allocate staff members
• Place jobs on hold
• Add hours for travel, labour, etc.
• Record parts and materials used

Private Owners

• Let owners submit job requests online and approve/discard them
• View owners' contact details within Track
• Automatically update owners on the status of their request

Customisation Options

• Set up contractors and staff members for assignment
• Create custom statuses (invoiced, goodwill, etc.)
• Define custom priority levels (e.g. low, medium, and high)
• Enter a list of reasons for holding or discarding a job

Other Useful Tools

• Filter jobs by priority and/or staff member
• Schedule for the future
• Duplicate and schedule in bulk
• Create and save custom reports
• View all actions taken day by day in the Activity Log
• Many options and switches to suit your operation