What does it do?

Revolutionise guest communications in ways you didn’t even imagine! We’ve designed Sender from scratch to meet the exacting needs of holiday parks and campsites. Its flexibility and ease of use will make it an indispensable tool for your daily operations.

Create an unlimited number of message templates, each with a whole host of settings that you can tweak and finetune to target the relevant guests, on time, every time. You have absolute control over who to send to, when, and under what conditions.

Want to send a message to today’s departures, tomorrow’s arrivals, or next Friday’s occupied units? Sender can do that. Need a payment reminder for those with an outstanding balance and arriving between certain dates? Sender has you covered.

Indeed, we could go on for a very long time with a huge list of usage examples… let’s just say you’ll be pleasantly surprised at what Sender can do!

Core Features

• Send fully automatically, semi-automatically, or manually
• Personalise messages using customer and booking information
• Send via one of many automatic triggers (e.g. when guest is marked as departed)
• Set optional delays, such as a welcome message 15 minutes after arrival
• Filter by all manner of booking parameters, like location, agent, balance, etc.
• Send to holiday guests and private owners

Increase Lettings Revenue

• Target bookings with certain gaps at the start or end to offer stay extensions
• Use Extension Pricer to automatically identify gaps between bookings
• Easily offer stay extensions, early arrivals, or late departures to eligible guests
• Store extension prices against bookings and merge them into templates

Automated Pitch Control

• Ask guests to reply with their actual pitch number upon arrival
• Automatically match with the right booking and update the actual pitch
• View all received messages in an inbox-style list
• Take away most of the headache of manual pitch control

Opt-In, Opt-Out, and Auditing

• View daily message logs (messages sent to the queue)
• Manage and sync opt-in/opt-out status between Prophet and Bright Park
• Optionally mark messages as transactional to ignore opt-in status
• Opt-out link included automatically on marketing messages